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因應小犬颱風來襲，10/5 客服暫停公告
營運公告2023/10/04
因應小犬颱風來襲，依據新竹市政府公告 10 月 5 日（四）停止上班上課，本中心全日暫停客戶服務，但線上修課與測驗服務不受影響。若有問題請與本中心客服聯繫或加入 LINE 官方帳號，利用數位客服功能減少您等候或補件時間，造成各界不便，敬請見諒。LINE 官方帳號加入請點： https://lin.ee/sDkY6Hg 。
【客服信箱】
信箱：aree_service@nycu.edu.tw
來信請提供：
1. 姓名
2. 服務單位／學校名稱
3. 帳號／學號
4. 入學年月（僅必修學生需要提供）
5. 身分識別碼（臺灣使用者為身分證字號末3碼，外籍使用者為護照末3碼）
6. 詳述問題（若為成績與題目，請提供測驗時間與題目描述；若為總測驗送出異常，請提供測驗時間與您所填答的全部答案）
Due to the approaching Typhoon Koinu, the Hsinchu City Government announced that work and classes will be cancelled on October 5 (Thursday). Our customer service hotline will be temporarily suspended throughout the day, but online courses and examination services will not be affected. If you have any questions, please send us an email or join the official LINE account and use the digital service function to reduce your waiting time. We apologize for the inconvenience caused. To join our LINE official account, please click: https://lin.ee/sDkY6Hg.
【Email】* For foreigners please email us.
Email: aree_service@nycu.edu.tw
Please provide below information in your e-mail:
1. Name
2. Name of your institution/ school
3. Account / Student ID
4. Academic year (only for mandatory student).
5. Identity number (for local citizens: the last 3 digits of ID; for foreigners: the last 3 digits of passport number).
6. Please describe your problem.
