聯絡我們 

 

為提升服務效率,請優先洽詢您所屬大學或機構之業務承辦窗口,聯絡方式請點此查看

客服僅提供本中心修課業務服務,包含:帳號問題、修課成績或網站問題。若電話忙線或無人接聽,請稍候再撥,謝謝。



【LINE官方帳號】(中文服務,輔助說明性質,請勿在聊天室中傳遞個資)

歡迎加入本中心LINE官方帳號,您可快速掌握AREE資訊,亦能利用數位客服功能減少您等候或補件的時間。

加入方式:請點網址:https://lin.ee/sDkY6Hg,或以手機開啟LINE程式並輸入ID:「@720rvcaa」,或掃描以下QR Code:


【客服電話中文服務

時間:星期一至星期五,10:00-12:0013:30-15:30,國定假日與例假日除外。

電話:03-571-5751


客服信箱】(外籍使用者請利用客服信箱諮詢

時間:本中心會自收到訊息的隔日起,最長7個工作日內回覆,國定假日與例假日除外。

信箱:aree_service@nycu.edu.tw

來信請提供:

1. 姓名

2. 服務單位/學校名稱

3. 帳號/學號

4. 入學年月(僅必修學生需要提供)

5. 身分識別碼(臺灣使用者為身分證字號末3碼,外籍使用者為護照末3碼)

6. 詳述問題(若為成績與題目,請提供測驗時間與題目描述;若為總測驗送出異常,請提供測驗時間與您所填答的全部答案)




To increase efficiency, please contact your school/institution administrator first. Click here to see more information.

AREE costumer services only provide services relating to courses, including issues regarding your account, score, website problem,etc. If all lines are busy or no one answers you call, please call back later.


Opening Hours

Monday to Friday (National Holidays and weekends are not included) Please refer to the following information below. Any changes will be announced on AREE website.

  

Telephone Services】* Services in Chinese only

 

Email】* Foreigners please email to us.

Expected time of response: Within 7 work days after AREE receiving email.

Email: aree_service@nycu.edu.tw


Please provide below information in your e-mail:

1. Name

2. Name of your institution/ school

3. Account/ Student ID

4. Academic year (only for mandatory student).

5. Identity number (for local citizens: the last 3 digits of IDfor foreigners: the last 3 digits of passport number).

6. Please describe your problem.